1x app believes betting should be a source of entertainment, not addiction. Your wellbeing and family harmony are our top priorities. Learn how we support responsible gaming on this page.
Responsible gaming means enjoying betting as a healthy form of entertainment — staying within your means, keeping your family in mind, and putting your mental health first. On 1x app, responsible gaming means you can stop whenever you choose, you decide how much to spend, and you make decisions free from any pressure.
Many people in the online betting world start out playing for fun, but gradually fall into addiction. The impact goes beyond financial loss — it affects family relationships, mental health, and social life. 1x app believes it is our responsibility to make every user aware of these risks.
We want your time on 1x app to be a genuine escape from the daily grind — but we never want that enjoyment to become a burden. To that end, we have put in place multiple safeguards that help you stay in control at all times.
Keep in mind: Betting is never a source of income — it is entertainment only. Chasing losses by placing more bets is the biggest mistake you can make.
Our commitment to responsible gaming on 1x app goes beyond words — it is reflected in everything we do. Our core principles are:
Our Commitment: User protection is the highest consideration in every decision at 1x app — it comes before profit.
On 1x app, you are in full control of how much time and money you spend on betting. These tools keep you in charge at all times:
| Limit Type | Description | Effective From |
|---|---|---|
| Daily Deposit Limit | Set a maximum daily deposit amount in BDT | Instant |
| Weekly Deposit Limit | Set a weekly cap on total deposits | Instant |
| Monthly Deposit Limit | Control your total monthly betting budget | Instant |
| Session Time Limit | Set the duration of each gaming session | Instant |
| Loss Limit | Automatic break after reaching a set loss amount | 24 Hours |
| Cooling-Off Period | Temporary account pause for a set period | 24 Hours |
Requests to increase a limit are subject to a minimum 24-hour waiting period — this is intentional, to prevent impulsive decisions made in the heat of the moment. Limit reductions always take effect immediately.
The signs below indicate that betting may have moved beyond entertainment and become a problem. If you notice any of these in yourself or someone close to you, seek help immediately:
Important: These signs are not a sign of weakness — they are indicators of a health issue. Seeking help is an act of courage.
Ask yourself the following questions. If you answer "Yes" to more than 3, consider seeking professional support:
This questionnaire is for self-awareness only — it is not a substitute for professional diagnosis. If you have concerns, please consult a specialist.
Self-exclusion on 1x app is a powerful protection tool. If you feel you need a break from betting, you can temporarily deactivate your account for a set period. During this time, you will not be able to log in and will not receive any promotional messages.
After logging in, go to the "Responsible Gaming" menu.
Choose from 7 days, 1 month, 3 months, 6 months, or permanent exclusion.
Confirm your request via OTP or email verification.
Your account is deactivated as soon as the exclusion is confirmed. To reactivate it after the period ends, you must complete the cooling-off period.
During self-exclusion, 1x app will not send you any bonuses, promotions, or marketing communications.
Age verification is mandatory when registering on 1x app. No one under 18 is permitted to use the platform under any circumstances. This rule is strictly enforced:
If you have young children at home, use a password on your device and always log out of your 1x app account. Keeping children away from online betting is every parent's responsibility.
Strictly 18+. If you find out that a child or teenager is using 1x app, please report it immediately to [email protected].
Betting addiction is a recognized health condition and it is treatable. While 1x app is not directly affiliated with professional support organizations, we always encourage you to seek expert help when needed. Contact us and we will point you in the right direction:
The 1x app support team is available 7 days a week for any responsible gaming concerns. Do not hesitate — reach out today.
We want you to play safely and stay happy — we are with you every step of the way.
Set your own daily, weekly, and monthly betting limits. Once a limit is reached, your session ends automatically — no overspending possible.
Track how long you have been playing. You will receive a reminder when your set time is up — making it easy to take a break.
Deactivate your account for anywhere from 7 days to permanently if needed. No marketing messages will be sent during the exclusion period.
No one under 18 may use 1x app. Our KYC verification process is strictly enforced.
If unusual betting patterns are detected, the system will automatically alert you — so you always stay informed.
Our support team is available seven days a week to help with any responsible gaming concerns.