Data Protection & Privacy

1x App's Privacy Policy
— Your Data, Our Responsibility

1x app treats the security of your personal data as its highest priority. This Privacy Policy clearly sets out what information is collected, why it is retained, and how it is kept secure.

Last Updated: January 2026
SSL encrypted
256-Bit Protection

Third-Party Sharing None
Data Sales Never

1. Introduction & Applicability

1x app (operated by 1xapp.bio) is fully committed to respecting your privacy. This Privacy Policy explains what personal information we collect when you use the 1x app website or mobile platform, how that information is used, and the measures we take to keep it safe.

By registering, logging in, or using any service on 1x app, you are considered to have accepted the terms of this Privacy Policy. Please read it carefully before you start using the platform.

This policy applies to all 1x app users — from registered members to casual visitors.

Important: 1x app never sells your personal information to third parties for commercial purposes.

2. What Information We Collect

1x app collects information in two main ways — what you provide directly, and what is collected automatically while you use the platform.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID KYC verification and age confirmation
Contact Information Mobile number, email address Account Registration & Notifications
Financial Information Mobile banking number, transaction history Deposit & Withdrawal Process
Device Information IP address, browser, and operating system Security & Fraud Prevention
Usage Information Login time, betting history, page visits Service Quality Improvement
Location Information Country, city (IP-based) Ensuring Compliance with Geographic Restrictions

The information you provide at registration must be accurate and up to date. Incorrect details may cause account verification to fail and could delay the withdrawal process.

3. How Information Is Used

1x app uses the information it collects solely for legitimate and defined purposes. The primary reasons your data is used are:

  • Creating and managing your account and verifying your identity.
  • Processing deposits, withdrawals, and betting transactions accurately.
  • Preventing fraud, money laundering, and other illegal activities.
  • Delivering personalized bonus and promotional offers tailored to you.
  • Providing customer support and helping resolve issues.
  • Meeting legal obligations and fulfilling regulatory requirements.
  • Improving the overall security and usability of the platform.
  • Communicating important updates, policy changes, or security alerts.

Please Note: 1x app never shares your information with other companies for marketing or advertising purposes.

4. Cookie Policy

1x app uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience on the platform.

  • Essential Cookies: Essential for maintaining login sessions and ensuring security.
  • Functional Cookies: Used to remember your preferences, language, and settings.
  • Analytics Cookies: We analyze how many users visit each page and for how long, in order to improve our services.
  • Security Cookies: Helps detect suspicious logins or unusual account activity.

You can manage or block cookies through your browser settings. However, disabling certain essential cookies may prevent some features of the platform from working properly.

5. Data Sharing & Disclosure

1x app does not sell your personal information to third parties. That said, data may be shared in limited, specific circumstances:

  • Payment Processors: Solely to process transactions with approved payment partners such as Mobile Banking, Nagad, and Rocket.
  • KYC verification providers: With approved verification partners for age and identity checks.
  • Legal authorities: To the relevant authorities pursuant to a court order, investigation, or legal obligation.
  • Fraud Prevention Agencies: With regulatory authorities in cases involving coordinated betting or money laundering investigations.

Every third-party partner is contractually obligated to comply with 1x app's privacy standards. They are not permitted to use your data for their own purposes.

Never shared: 1x app never shares user data with advertisers, marketing agencies, or data brokers.

6. Data Security Practices

1x app uses industry-leading technology to protect your personal information. Our security measures are multi-layered and continuously updated:

  • All data transfers are secured with 256-bit SSL/TLS encryption.
  • Passwords are never stored in plain text — advanced hashing algorithms are used.
  • Two-factor authentication (2FA) can be enabled for suspicious login attempts.
  • 24/7 automated systems monitor for unusual access or activity.
  • Regular security audits and penetration testing are conducted.
  • Physical security, access control, and backup systems are maintained at our data centers.

Stay alert: If anyone claiming to be from 1x app asks for your password or OTP, it is a scam — we never request this information.

7. Data Retention Period

1x app does not retain your information longer than necessary. However, certain data must be kept for a defined period to meet legal obligations:

  • While your account is active: All profile information, transaction history, and betting records are retained.
  • After account closure: Financial transaction records and KYC documents may be retained for up to 5 years.
  • In the case of a legal investigation: Relevant data will be retained until the investigation is complete.
  • Log Data: Automatically deleted after 90 days as a general rule.

Once the retention period expires, your data is securely and permanently deleted or converted into an anonymized format.

8. Your Rights

As a 1x app user, you have several important rights regarding your personal information that we fully respect:

Your Data Rights

1x app is committed to ensuring you remain in control of your personal information.

Right to Access Your Data

You can find out what information we hold about you and request a copy.

Right to Rectification

You can contact support to correct any inaccurate or incomplete information.

Right to Erasure

Where there is no legal obligation, you may request deletion of your data after your account is closed.

Right to Restrict Processing

You can request that your data be used only for specific, limited purposes.

Right to Data Portability

You can receive your account and transaction data in a portable format.

Right to Object

You can object to your data being processed in certain ways.

To exercise any of these rights, please contact us: [email protected] — Responses are typically provided within 7 business days.

9. Minor Protection

1x app strictly prohibits the collection or processing of data from anyone under 18. Age verification is mandatory at registration, and any account identified as belonging to a minor is closed immediately.

If you become aware that someone under 18 is using 1x app, please notify our support team immediately. We will take prompt action.

18+ Strictly Enforced: Protecting minors is one of our top priorities. Accounts registered using a false age may have all associated funds forfeited.

10. Policy Changes

1x app reserves the right to update this Privacy Policy as needed. If significant changes are made, we will post a notice on the platform and notify registered users via email or SMS.

Continued use of 1x app after any changes will be taken as your acceptance of the updated policy. We recommend reviewing this page periodically. The "Last Updated" date at the top of the page will always reflect the most recent version.

11. Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated support team. We're always here to help.

  • Email: [email protected]
  • Response Time: Typically within 3–7 business days.
  • Language: Support is available in both Bengali and English.
  • Request to Delete Your Data: Send an email with "Data Deletion Request" in the subject line.

1x app is always working to ensure your privacy is protected. Thank you for trusting us.

Why 1x App's Privacy Is Trustworthy

We are committed to protecting your data not just in words, but in action.

End-to-End Encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption. No third party can access or read this information.

Strict KYC Verification

Through identity verification at registration, we ensure that no one else can gain unauthorized access to your account.

Your Data Is Never Sold

1x app never sells your information to advertisers or data brokers — this is an absolute and non-negotiable policy.

Minimal Data Collection

1x app only collects the minimum information necessary to provide its services — nothing more.

Defined Retention Period

Once the required retention period has passed, your data is securely and permanently deleted — it is never held longer than necessary.

Regular Security Audits

An external expert team regularly audits 1x app's security — your data is always protected to the highest standard.

General Privacy Questions

No. 1x app never stores your password in plain text. Passwords are always secured using a one-way cryptographic hashing method, making it impossible to recover the original password. If you forget your password, you'll need to reset it — the old password cannot be retrieved.

1x app stores data in compliance with international security standards. In certain cases, minimal information may be shared with approved international partners for payment processing or KYC verification — each of whom is bound by international data protection standards.

Most data is deleted once your account is closed. However, financial transaction records and KYC documents may be retained for up to 5 years to meet legal obligations. After that period, they are securely deleted.

No. Your mobile number is used solely for account verification, sending OTPs, and critical security notifications. It is never shared with third-party advertisers or marketing agencies.

Yes. In the event of a data security incident, 1x app will notify affected users as quickly as possible and take the necessary steps to minimize harm. Transparency is a core part of our policy.
A Safe & Trusted Platform

Your information is secure — Join 1x App Now

Your personal information on 1x app is protected with the highest level of security. Register today and enjoy a safe betting experience.

SSL-secured and fully encrypted

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